Our Price Guarantee

At Graen, delivering best value is our priority. We are committed to ensuring you always receive the best price possible when ordering through our platform. We are confident that all item prices listed on Graen for delivered food are identical to those published anywhere online.

Should you find the exact same items available for a lower price online for delivery, we promise to refund you the difference. To claim your refund, please contact us. Simply include a direct link to the website showing the lower price, and our team will verify the details.

Owing to the nature of dynamic pricing, we must set a time limit on this guarantee. We can only process a refund if the confirmed price difference is brought to our attention before your order is due for delivery or within 72 hours following the delivery time.

Our Price Guarantee does not include delivery or service fees and applies only to the item price.