Our Cookie Policy

Last Crumbled: 24 February, 2026

Hello there! Like most of the internet, Graen uses cookies. But before you get too excited, no, we aren't sending a box of double-chocolate chips to your door (we wish!).

In the tech world, "cookies" are tiny files that sit on your device to help our website remember who you are and how you like things done. They make your browsing experience smoother, faster, and a lot less annoying.

1. What’s in the Batch? (Types of Cookies)

We use a few different "recipes" of cookies on our site:

• The "Must-Haves" (Strictly Necessary): These are the essential ingredients. Without these, the website literally won't work. They handle things like keeping you logged in or making sure your shopping cart doesn't develop amnesia.
• The "Memory Makers" (Functionality): These remember the choices you make - like your preferred language or region - so you don't have to tell us every single time you visit.
• The "Detectives" (Analytics): These help us understand how you use our site. They tell us which pages are popular and which ones are as lonely as a forgotten raisin cookie. This data is aggregated (meaning you're just a number to the detectives, not a name).
• The "Matchmakers" (Marketing): These try to make sure the ads you see across the web are actually relevant to you, rather than showing you lawnmower ads when you live in a flat.

2. Why do we bother?

We use these digital crumbs to:

• Keep our digital doors locked and secure.
• Speed things up so you aren't staring at a loading bar.
• Fix bugs before they become giant pests.
• Understand what you actually like, so we can build more of it.

3. "I’m on a Diet" (How to Control Cookies)

If you aren't a fan of cookies, that’s okay - we won't take it personally! You have a few ways to manage them:

• Our Banner: When you first arrived, you saw our cookie banner. You can change your mind and adjust those settings at any time.
• Your Browser: Every browser (Chrome, Safari, Firefox, etc.) has a "Privacy" section in the settings where you can tell it to block or delete cookies. Just a heads-up: if you block everything, some parts of our site might act a little "half-baked."

4. Third-Party Guests

Sometimes we invite "friends" to the party, like Google or Meta. They might drop their own cookies on your device to help with analytics or ads. We don't control these third-party cookies, but you can manage them through the respective companies' privacy settings.

5. Changes to the Recipe

Laws change, and so does tech. We might update this policy from time to time. When we do, we'll update the "Last Crumbled" date at the top of this page.

6. Got Questions?

If you want to talk more about cookies (or anything else), feel free to reach out to our team at support@graen.co.uk.

By continuing to use our site, you’re telling us you’re cool with our cookie recipe. Enjoy!